Contact Us
Got a question about one of our reviews, spotted something that needs updating, or want to tell us about your own experience with a California online casino? This is the place to reach us. We read every message that comes in, though our team is small and we can't guarantee a response to every enquiry.
What We Can Help With
Online Casinos California is an independent research and comparison site, not a casino, so we can't process deposits, withdrawals, account logins or bonus disputes on anyone's behalf. What we can help with:
- Questions about how we rank and review sites like Raging Bull, Uptown Aces, Slots of Vegas and the other operators covered on the site
- Corrections — if an offer, rating or detail on the site looks out of date, tell us and we'll check it
- Feedback on payout speed, banking options or game selection you've noticed at a listed operator
- General questions about how offshore-style online casinos operate for California players
- Media, partnership or content enquiries related to the site
What to Contact the Operator About Instead
For anything tied to your own account — deposits, withdrawals, ID verification, bonus terms, closing an account or a technical issue with a game — you'll get a faster answer by going directly to the casino's own customer support team, usually reachable through live chat on their site. We don't hold account information and can't intervene in individual disputes between a player and an operator.
Before You Get in Touch
A few things are worth checking first, since they cover the most common questions we get:
- Our About Us page explains who we are and how our reviews are put together
- Our Responsible Gambling page lists tools for managing your play, along with helpline details
- Our Terms and Conditions page covers how the site operates and how we're compensated
How We Handle What You Send Us
When you contact us, we use the information only to respond to your message — not to sign you up for anything or pass your details to a casino operator. If your message relates to a specific site featured in our rankings, we may reference the operator by name in our reply so you know we've looked into the right one, but we won't share your contact details with them.
A Note on Commercial Relationships
Online Casinos California may earn a commission when readers click through to a casino from our site and sign up. This arrangement doesn't affect how we score or rank operators, and it has no bearing on how we respond to questions or corrections submitted through this page. If you think a review has been coloured by a commercial relationship, say so — we'd rather know and address it than have it sit unchallenged.
If You're Struggling With Your Gambling
If your message is about gambling that's causing you or someone you know harm, please don't wait on a reply from us — support is available right now. Call the National Problem Gambling Helpline at 1-800-GAMBLER, or use California's own problem-gambling resources through CalGETS. Our Responsible Gambling page has more detail on deposit limits, self-exclusion tools and where to find further support.
Eligibility Reminder
This site is intended for adults aged 21 and over. Nothing here is written for, or should be read by, anyone under that age. Real-money online casino play carries genuine financial risk, and no game or strategy guarantees a win — please only play with money you can afford to lose.